Reference

Terms That Cover Your Account at mp008

These terms set out how your account works at mp008 — what we expect from you, what you can expect from us, and how wallet transactions via DANA, OVO, and GoPay are handled.

Account eligibility by local lawDANA, OVO, GoPay wallet rulesDeposit and withdrawal conditionsAccount suspension termsUpdates notified via account email
mp008 Terms That Cover Your Account at mp008
HOW WE OPERATE

How mp008 Handles Your Account and Data

We keep account data only for as long as it is needed to operate your account and meet any applicable record-keeping obligations. Your wallet credentials — whether DANA, OVO, or GoPay — are never stored on our servers; authentication happens entirely within the respective e-wallet app. You can request a summary of the personal data we hold by contacting support with your account ID. Account security relies on a one-time PIN sent to your registered mobile number at each login, and we strongly recommend keeping your registered number current.

Data Retention We retain account records for the period required to operate your account and comply with applicable obligations. You may request deletion when your account is closed.
Cookie Use Session cookies keep you logged in across the lobby. Analytics cookies help us understand which game categories — slots, live tables, crash games — are opened most often.
Account Security Every login triggers an OTP to your registered number. If you suspect unauthorised access, contact support immediately and we will freeze the account pending review.
Data Request To see, correct, or request removal of your personal data, message support with your account ID. We respond within the timeframe set by applicable local obligations.
TERMS CONTACT

Reach Us About These Terms

If any part of these terms raises a question — whether it's about a wallet transaction, an account restriction, or an eligibility concern — our support team is reachable through the channels below. Quote your account ID in every message so we can pull your record without delay.

Live Chat Open the chat widget from any page in the lobby. Share your account ID and describe the terms question — our team picks up and responds directly.
Email Support Send your query to our support address listed in your account dashboard. Include your registered email, account ID, and the specific clause you are asking about.
Account Help Centre The Help Centre in your account settings carries answers to common terms queries — covering wallet verification, account suspension, and how updates are communicated.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to real account situations — covering wallets, suspension, updates, and data rights.

Yes. Every deposit and withdrawal — whether via DANA, OVO, or GoPay — is covered by these terms. Each wallet's own verification rules also apply on top of ours.

We send a notice to your registered email before any material update takes effect. The effective date is stated in that email. Continued account use after that date means you accept the revised terms.

Yes. We may suspend or close an account if our terms are breached — for example, if identity verification fails or if activity appears inconsistent with our account rules.

We hold the details you provided at registration, your transaction history, and session logs. Contact support with your account ID to request a summary of what we hold.

Access depends on local law in your region. We make our lobby available where local law permits. It is your responsibility to confirm that using the platform is allowed where you are.

Contact support via live chat or email, quoting your account ID and the transaction reference. We review the transaction record and respond with a decision based on our terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.