Reference

How mp008 Handles Your Personal Information

Your account with us involves real data — your wallet details, session activity, and deposit history across DANA, OVO, and GoPay. This policy tells you exactly what we collect, why we collect it, and what control you have over it.

Account Data ProtectionDANA, OVO, GoPay PrivacyYour Access RightsData Retention PolicyContact the Privacy Team

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. Most requests are acknowledged within one business day, and our team handles privacy queries separately from general account help.

Live Chat Open the chat widget inside your account dashboard. For privacy requests, type 'data request' at the start of your message so it routes to the right team immediately.

Email Support Send your privacy query to our support address with your registered email in the subject line. Include the type of request — access, correction, or deletion — so we can process it faster.

Account Help Centre Log in and visit the Help section under your account settings. The privacy request form there lets you submit a structured request without needing to write a free-form message.

HOW WE PROTECT DATA

Security, Cookies, Retention and Your Controls

Our approach to data security is layered — encryption in transit, access controls on stored records, and a regular review of which data we actually need to keep. Players in Depok and across Indonesia access the same protected account environment. Here is how each area works in practice.

Account Security

Each login goes through an OTP verification step to your registered number. Session tokens expire after a period of inactivity, and any change to your registered e-wallet requires re-authentication before it takes effect.

Cookies and Tracking

We use strictly necessary cookies to run your session and optional analytics cookies to see how the lobby is used. You can manage optional cookie preferences through your browser at any time without affecting your account access.

Data Retention

Account data is kept for as long as your account is active and for a further period required by applicable financial and regulatory obligations.

Requesting Changes

You can request access to a copy of your data, ask us to correct inaccurate records, or ask for deletion where no legal hold applies.

What Data We Collect and Why

mp008 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the registration details you provide — your name, contact information, and the e-wallet identifiers tied to your DANA, OVO, or GoPay account. During active sessions, we log device type, browser data, and navigation patterns to keep your account secure

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and to make sure the lobby loads correctly on your device. Payment data flows through our processing layer each time you transact; we retain a record of transaction timestamps and amounts, but we never store your full wallet credentials on our servers — those stay inside
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your own e-wallet app. We also use session cookies to maintain your login state and to understand which sections you visit most. You may disable non-essential cookies through your browser settings, though doing so may affect how parts of the platform function. All data handling is
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scoped to the purpose it was collected for, and we do not sell or rent your personal data to third-party marketers. Where local data protection law applies to your region, our practices are designed to align with those obligations. Availability of any service feature depends on
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local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy Questions We Hear Most Often

Below are the questions our account holders ask most often about privacy, data storage, and their rights when using the platform.

We collect your name, contact details, and the e-wallet identifiers you link at registration — for DANA, OVO, or GoPay. Device and browser information is also logged to protect your session.

Yes. Submit a data access request through the Help Centre form in your account settings or via live chat. We will confirm receipt and send a summary of your held data within a reasonable timeframe.

We do not sell or rent your data to marketers. Data is shared only where necessary for payment processing, security checks, or where required by applicable law in your region.

We retain data for the period required by applicable financial and regulatory obligations. After that window closes, identifiable records are deleted or anonymised according to our retention schedule.

No. Your full wallet credentials stay inside your own e-wallet app. We record transaction timestamps and amounts for account records, but never your wallet login details or PIN.

Use the privacy request form in the Help Centre, or open live chat and begin your message with 'data request'. Our privacy team handles corrections and deletions separately from general support queries.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoOmaha Live Arena AccountRegister

How mp008 Handles Your Personal Information

Reach Our Privacy Team Directly

Security, Cookies, Retention and Your Controls

Privacy Questions We Hear Most Often

01 What personal data does mp008 actually collect when I register?

02 Can I get a copy of all the data mp008 holds about me?

03 Does mp008 share my data with third parties?

04 How long does mp008 keep my account data after I stop using the platform?

05 Are my DANA, OVO, or GoPay credentials stored on mp008 servers?

06 How do I ask mp008 to delete my data or correct something inaccurate?

Privacy Policy

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